Cisco Support and Consultancy Services

deeserve offer comprehensive Cisco support services, including proactive, fully managed support contracts with comprehensive monitoring.

Ad-hoc Cisco Support

If you are having problems with your Cisco devices right now and need assistance, or if you need configuration work, deeserve can provide ad-hoc remote troubleshooting and configuration support. Most issues can be rectified remotely meaning a speedy and cost effective solution to your problems, however if a site visit is required we can organise this at your convienience.

Call us now on 01509 80 85 86 or email us at: enquiries@deeserve.co.uk for remote help with your Cisco problems.

Fully Managed, Proactive Cisco Support Contracts including Monitoring

deeserve provide a range of Cisco support services to suit your business - including 24/7 response if required.

deeserve support is designed to be a proactive service ensuring that you are kept up and running, rather than reacting when issues arise. Our comprehensive monitoring service keeps track of the performance of your networking equipment, and highlights any connectivity issues in real-time, including switch links, network routes, device load, and availability. Should an issue occur our engineers are notified immediately for resolution.

Every network is different; please contact us to discuss our services in more detail and to get pricing.

Cisco Network Design

Whether you are looking for a full scale network deployment or for additional devices to add to your existing infrastructure, our specialists can design and specify the right solution for your business. Our engineers have in-depth knowledge of the Cisco product range and can specify the correct hardware for your needs, and ensure maximum compatibility.

Cisco Network Audits

If you are unsure of what Cisco equipment you have in place, how it is set up or need a full inventory. deeserve can provide full or partial audits of your network, ensuring that you are maximising the potential of your existing equipment and also highlighting potential areas of weakness or scope for improvement. We will supply you with a full report detailing your existing equipment, their current configuration and our recommendations.

Our Cisco Services

Remote Support
On-site Support
Ad-Hoc Support
24/7 Proactive support
Comprehensive Monitoring
Installation Services
Configuration Services
Design Consultancy
Hardware Supply

Supported Products

Cisco Catalyst Switches including Access, Core, and Data Centre Switches
Cisco ASA Security Appliances and Cisco Pix Firewalls
Cisco Routers
including Integrated Services Routers (ISR) and WAN routers
Cisco Wireless Solutions including Aironet Access Points and Wireless LAN Controllers (WLC)
Cisco Smart Business Communications Systems (UC500)