deeserve offer fixed-price, comprehensive, proactive Cisco Support contracts. And this being deeserve, agreements are carefully designed and organisation-specific.
Full On-going Maintenance and Monitoring
Comprehensive monitoring on every network infrastructure we support is included as standard; allowing us to keep track of the performance of your Cisco devices always, we’re onto any connectivity issues in real-time.
It’s quite simple, our Remote Support packages are designed with two goals in mind: Maximum uptime, maximum performance. By offering fully managed, comprehensive services, deeserve take care of each and every aspect of your Cisco infrastructure.
We support the whole range of Cisco products, including:
- Cisco Switches – Catalyst 2960, 3650, 3850, 4500E, 4500-X
- Cisco ASA – Firewalls, including 5500 and 5500-X with FirePOWER Services
- Cisco FirePOWER Services – FirePOWER on ASA, FirePower Management Centre
- Cisco WLC – Wireless Controllers (2500, 3504, 5508, 5520, 8540)and Access Points
- Cisco Routers – ISR
Switches, Firewalls, Routers, Wireless and VOIP
deeserve offer fixed-price, comprehensive, proactive Cisco Support contracts. This includes fully automated monitoring across your entire Cisco-based network infrastructure, including switches, routers, firewalls, and wireless controllers.
With our extensive knowledge of the Cisco product range, our input will make all the difference. Whether it’s a full network deployment you’re looking for, or additional devices to add to existing infrastructure, we can design the right solution for your business.
Hardware Warranty and Software Updates
deeserve can include general maintenance such as software updates as part of your contract. We also include options such as hardware warranty, ensuring no event leaves you heading for downtime. Options available including Next Business Day and 4-hour fix on hardware.
If you didn’t come to deeserve for your Cisco product, we can still help. We can check that your devices are running optimally and effectively and can address any issues ad hoc.