Careers at deeserve: 3rd Line IT Support Engineer
deeserve is a fully managed IT services provider based in Normanton on Soar, Leicestershire, and are looking for a 3rd Line IT Support Engineer to join our team.
deeserve Takes The 2023 Zipwire Challenge – watch the video
Our very own Darren Wilders took the Trent Bridge Zipwire Challenge, in aid of #Donate4Dementia. Watch the video, and see how much we’ve raised.
#Donate4Dementia – We’re Taking The Trent Bridge Zipwire Challenge!
On 16 July, we’re joining Trent Bridge’s award-winning dementia initiative, by sending our very own Darren Wilders to take the 40mph Zipwire Challenge!
GS2: London Data Centre Announces Green Initiative
Global Switch (operator of London data centre, GS2) has unveiled its blueprint for a greener future at the London campus, and beyond. Why is this big news?
Keeping the Lights On: Exploring Data Centre Power Systems
In the USA alone, data centres use more than 90 billion kilowatt-hours of electricity a year. Where does all that power come from?
Data Centre Cooling is More Important than You’d Think
Hot weather can send data centres into meltdown. And when temperatures soar during heatwaves, data centre cooling is a major issue.
How to Manage an Offshore Private Cloud Installation
How do you manage, monitor and administer an offshore Private Cloud installation? And what happens if something goes wrong?
The Coronation of King Charles III
We will be observing the extra Bank Holiday on Monday, 8th May 2023 to celebrate The Coronation of King Charles III.
How to Install a Private Cloud in the USA for a UK Business
From establishing your hardware, storage and networking needs, to shipping servers, to configuration and launch – we cover Private Cloud installations in the USA.
Data Centre Tiers: When Outage is not an Option
Data centres use a tier system – like a standardised unit of reliability. Learn more about data centre tiers and why they matter to business-critical ops.
37signals Leaves the Cloud. Are You Next?
37signals has realised what deeserve has been saying for a while now – Public Cloud services are not cheap. Isn’t it time you checked your Cloud spend, too?
WatchGuard Firewalls: How Do They Work?
How do firewalls work? Well, they’re a little bit like the drawbridge to a castle, with a guard on patrol – but much smarter! Find out more about them.
What is Edge Computing in Simple Terms?
Edge Computing means that some storage and computing power is moved out of the central data centre, into the “edges” of the network. Learn more…
Zero-day Vulnerabilities, Explained: Is Microsoft Exchange Safe?
As of 8th November 2022, the zero-day vulnerabilities in Microsoft Exchange Server are fixed. But what is a zero-day vulnerability, and were your servers impacted?
What Are the Risks of Cloud Migration?
Cloud migration has several risks – but these can be mitigated and managed to a high degree, almost to the point of elimination.
Private Cloud: Should Businesses Use Multiple Data Centres?
In this post, we’ll explore the advantages of operating Private Clouds from multiple data centres – and why some businesses have to.
The Funeral of Her Majesty The Queen Elizabeth II
As a mark of respect, we will be closing our offices on 19th September 2022 for the funeral of Her Majesty The Queen Elizabeth II.
We Used an AirTag to Track Our Private Cloud Delivery…
Find out what happened when we put an AirTag into a Private Cloud delivery to Miami, from our office here in Normanton on Soar, near Loughborough, England. It was a BIG journey!
Why deeserve Became an Equinix Data Centre Partner
Our expansion into the USA was also an expansion into the future. Find out why we became an Equinix data centre partner for the next leg of our journey.
Careers at deeserve: IT Support Engineer
deeserve is a small IT services company, and we are looking for an IT Support Engineer to join our team.
Data Centre vs. Self-Hosted: What Should Businesses Choose?
Should you migrate to a Private Cloud solution in a data centre – or continue down the self-hosted route? This should help you decide.
What’s Best: Private Cloud, Public Cloud, or Hybrid Cloud?
Cloud computing solutions exist in three types; Private Cloud, Public Cloud, and Hybrid Cloud. But what’s the difference? Let’s find out…
Protecting your business (and yourself) from phishing (Part 3)
Prevention is always better than cure, so here’s what to do to keep your business as safe as possible from the threat of attack by phishing.
Tech Has a Huge Supply Chain Problem. When Will it End?
Anyone working in IT right now knows that the tech supply chain is in tatters. But what is causing the supply chain crisis, and when will it be over?
How the UK heatwave affected data centre floor temperatures (July 2022)
On the 19th July 2022, the UK recorded its hottest-ever temperature of 40.3c in Lincolnshire – something that the Met Office has said would be “virtually impossible” without climate change.
deeserve is now in the USA, installing Private Cloud solutions at the Equinix MI6 data centre in Miami
We’ve acquired space in the Equinix MI6 data centre in Miami, to deploy custom Private Cloud installations for our customers in the UK at a strategic site in the USA.
We’re in the Cloud – what’s next? Sky Computing, naturally.
It’s no exaggeration to say that Cloud Computing has revolutionised every part of our lives. So, what’s next? Sky Computing; the next-gen Cloud.
ESG compliance: Is Private Cloud environmentally friendly?
What is ESG, and what has it got to do with Private Cloud installations? Let’s find out – and see if data centres are any good for the world.
Does a small business need Private Cloud? The honest answer…
Do ALL small businesses need Private Cloud? The honest answer is no. In fact, there aren’t that many that do. But – for some, it’s practically essential.
Why your business needs a Microsoft 365 audit
A regular IT audit is always a good idea for making sure your IT systems are working as efficiently for your business as they should be – and that includes Microsoft 365.
What to do if you’ve been caught out by a phishing email (Part 2)
In our last post, we talked about how to spot phishing emails. Hopefully you’re now equipped with the knowledge you need to avoid falling foul of these malicious mails, but even the most eagle-eyed among us can sometimes be duped…
How to spot phishing emails (Part 1)
So-called ‘phishing’ emails work by tricking you into clicking a link to install malware on your computer, or convincing you to input personal data that the attackers then steal. As you’ll have gathered, they’re bad news.
Is Cloudflare DNS really faster than Google DNS? (December 2021)
Both Cloudflare and Google offer their own publicly accessible DNS resolution service. But, which is quicker, specifically for UK users? (December 2021)
10 New Year’s IT Resolutions for 2022
Many of us take advantage of the start of a new year to turn over a new leaf – or at least to try to. As 2022 gets underway, we’re sharing ten resolutions you can make this year to help put your IT systems in a stronger position for your business.
End of Sale of the HPE Aruba 2530 Switch Series
The Aruba 2530 switches have now reached End of Sale (EOS), replaced by the Aruba CX 6000 series.
What does an IT support team do? – Part 4: Disaster Recovery
As business owners we all hope the worst won’t happen. But sometimes, inevitably, it does. And when disaster strikes and your IT systems get hit, it’s down to your trusty IT support team to get you out of trouble.
Microsoft Exchange and the “Y2K22 Bug”
If you’re running Microsoft Exchange on-premises like some of our clients, you’ll probably be aware that a bug, triggered by the year changing to 2022, caused e-mails to queue.
What does an IT support team do? – Part 3: Routine Maintenance
This week, it’s the turn of another big part of what we do: routine maintenance. Let’s look at the kinds of things this involves.
What does an IT support team do? – Part 2: IT Monitoring
In our last post, we introduced you to the array of different things an IT support team does in the line of duty. Now it’s time to shine the spotlight on one particularly important area of our work: IT monitoring.
Black Friday: is your website ready for a traffic surge?
With companies big and little itching to get in on the action of the busiest shopping day of the year, it falls to trusty IT support teams like us to keep websites up and running during the traffic surges it entails.
What does an IT support team do? – Part 1
“IT support” – sounds simple enough, but it’s a bit of a vague term, isn’t it? We like to keep things straightforward here at deeserve, so today we’re going to talk you through what an IT support team actually does, in plain English…
Here’s why your business needs Microsoft 365 Defender
Cyber attacks are getting ever more sophisticated, and the importance of protecting your business from the threat of them is getting correspondingly harder.
Do businesses really need Private Cloud?
In a word – yes. But why? When you look closely at Private Cloud solutions, they’re far better aligned with the direction that business is moving in.
4 signs your business needs IT support
If IT is something that seems to cause your business more problems than solutions, it could be that you’re not getting the right IT support.
100% uptime is impossible, so get the right IT support
If the Facebook incident taught us anything, it’s that there’s no budget in the world big enough to keep your online services running flawlessly 100% of the time.
deeserve deploys new Private Cloud solution at Volta data centre
Our latest private cloud deployment runs from one of the UK’s most prominent data centres. Find out why we chose Volta as our newest data centre location.
From data centre installs to Nuts the Squirrel
Running around a cricket pitch dressed as a squirrel in front of 25,000 spectators is a far cry from day-to-day life as an IT consultant…
Price increases ahead for Microsoft 365
It probably won’t come as much of a surprise that Microsoft is upping its prices for Microsoft 365.
How to create an IT budget
As with any part of your business, keeping a handle on the expenditure of your IT department is crucial.
What to think about when you scale up your business
At deeserve, we believe that your IT should seamlessly support your business growth, whatever that looks like for you.
Four reasons you should consider one of our Private Cloud solutions
If you’re looking to level up your security or guarantee constant great performance, private cloud is the way to go.
Latency to Cloudflare – Why it’s important
When website load times are such a major factor in a user’s experience, this sort of attention to detail can really help – “half a second” doesn’t sound like much, but 500ms is MASSIVE in terms of latency
Could a tree take out both your primary and backup internet connections?
Answer: Yes, it’s possible, unless your connections are diversely routed. And if you’re not sure if they are or not….. they’re probably not.
2020: The year that Microsoft Windows Server 2008 (R2), Windows 7, and Exchange Server 2010 went End of Support
From a support point of view, there were three key pieces of software that went End of Support (EOS) in 2020 – Microsoft Windows 7, Microsoft Windows Server 2008 (including 2008 R2), and Microsoft Exchange Server 2010.
Seven technologies present in Sci-Fi of the past that we can all use now
We may not have flying cars but what did past Sci-Fi get right about the future?
Three things that could help if your work laptop is stolen
A loss of a laptop is always more than an inconvenience (apart from that call to your Boss) – hardware can be replaced, and, depending on your companies policies, so can your data. But it’s the data we’re focusing on here, as ultimately that is more important and more valuable than any physical asset.
Six simple ways to protect your staff and your business
Six simple things can you implement now to protect your systems, whilst at the same time giving users a usable experience?
Next Slide Please: The challenge of providing IT Support in 2020
‘Pandemic’ may be the Oxford-Webster word of the year, but IT teams will probably have several alternatives. Candidates include Microsoft Teams and Zoom, also acronyms such as VPN and WFH and phrases such as “Next Slide Please”
Is the Apple iPad a Suitable Laptop Replacement for Business?
Can you leave the laptop behind and use a tablet device as your primary work tool?
Tape Backup vs The Rest
It’s difficult to say using a tape backup solution isn’t suitable in 2020 – the tapes are small so they’re easily transportable off-site, they’re reliable, and they’re fast.
Does using Apple iPhone make sense for your business?
If you are spending a significant amount of money on new devices, then what are the advantages of using an Apple iPhone?
Some Advantages of Cloud Business Solutions
From local SMEs to UK enterprise organisations, cloud solutions offer a wealth of business benefits.
Eight Ways Companies can Save Money with Business IT in 2020
Times are, as they say, ‘unprecedented’. Everyone is looking to reduce costs and shave off any excess to make their business more streamline and cost effective.
How do you Solve a Problem Like Data?
For the most part, IT Departments are tasked with the preservation of data, backing it up, restoring previous versions, etc. But what when you need to purposefully destroy data you don’t need any more?
Microsoft Exchange: On-Premises vs Cloud
deeserve support clients with Exchange, both On-Premises and in the cloud with Microsoft 365 (including a hybrid solution). Either solution has it’s share of advantages and disadvantages.
How did Patch Tuesday become a thing and why is it important?
Updates for Microsoft products were released semi-sporadically until October 2003 when the second Tuesday of the month was nominated to be “Update Day” or as it has become known in the industry: Patch Tuesday.
Have you Tried Turning it off and on Again?
Why do we say this and what does it mean? This classic line, immortalised by the TV programme The IT Crowd, is a tried and tested stalwart of IT support departments.
Network Subnets (CIDR) and Usable IP Addresses Reference Guide
When commissioning internet connections, one important aspect is calculating how many public IP addresses (IPs) are needed to fulfil all of the business IT requirements.
FREE IT Audits until 2021
deeserve are offering free IT audits for UK businesses until the end of 2020.
I’ve Upgraded to iOS 14 and iPadOS 14 but I Can’t Connect to Corporate WiFi Networks. Why?
Apple iPhone and iPad users are having problems with their devices connecting to their office networks after the recent updates.
Social Engineering: Not all hacking is done in front of a keyboard
Social Engineering (according to Wikipedia) has been defined as “any act that influences a person to take an action that may or may not be in their best interests.”
Why is my computer so slow and what can I do about it?
Having speed issues with your company computer? This is where you can start to solve the problem yourself.
File Backup and Restore When Working From Home
Data preservation and backup. New IT support challenges in a world of working from home.
Why you need Two-Factor Authentication (2FA)
Two (or Multi) Factor Authentication (2FA) is using two different items of information in order to authenticate, typically this is something you have and something you know.
What is 95th Percentile (Burstable) Billing?
What is 95th percentile burstable bandwidth billing and how do you monitor and calculate it?
What is Ransomware and Where did it Come From?
Ransomware – What is it, where did it come from, and how do you defend against it?
5 Skills Every IT Support Specialist Must Have
When we’re recruiting our IT support engineers, we look for that little something extra. Do you have what it takes?
Enhancing the Live Streaming of County Championship Cricket
How we enhanced our County Cricket live streaming solution by adding audio (BBC Commentary) and other features.
What is Microsoft Exchange Server?
A few clear advantages of using Microsoft Exchange Server for business.
How we Started Live Streaming County Championship Cricket
How we helped Trent Bridge reach their supporters when they couldn’t make it to the ground.
The Pros and Cons of In-House IT vs. Outsourcing for Business IT Support
What’s the best solution for your business IT support services? It’s not as simple as you might think.
8 Simple Ways to Improve Your Company’s Online Security
Simple IT security tips that UK businesses can act on right now.
More services to help
We offer a comprehensive range of IT services to suit all businesses - from "helpdesk"-style IT support to data centre hosting services.
IT Support
Your business doesn’t run itself; and neither do its IT systems. From email to Internet, your back-up server to your phone system, you need technology to run smoothly so your business can do the same.
Private Cloud
Our scalable private cloud services run on dedicated hardware. You’ll get 24/7 support, total security and lightning-fast speed; all at a fixed, all-inclusive monthly cost.
Data Centre
Our fully managed colocation services make use of data centres across the UK, to securely house your network equipment.