IT support solutions and professional IT management providers for Nottingham and the East Midlands businesses
We offer a comprehensive range of business IT solutions, from around-the-clock IT support to cybersecurity management and from enterprise-level cloud administration to managed data centre services.
What do we offer?
Do you need remote IT service desk support?
deeserve is here for all your queries, from network problems to printer issues. Every day we take businesses like yours through their IT worries and keep them up and running. We provide software and hardware support for our clients across the East Midlands and the UK, offering on-demand network and server support to Nottingham firms like yours.
Experienced IT support
We have over a decade of experience in serving local East Midlands businesses, and beyond, with our custom IT solutions. If you’re looking for the very best in Nottingham-based customer support and helpdesk service, look no further for custom business management, IT audits and 24/7 support.
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Local Nottinghamshire Helpdesk Support
Being based in Nottinghamshire we can offer that face-to-face service and East Midlands on-site support that others can’t. If your company needs IT training, if you need us there to attend a development meeting in person, or just want that extra personal touch, we can be there at a moment’s notice.
Cost Effective IT solutions
We offer Nottingham businesses a cost-effective solution to their IT worries, backed by our team of local 24/7 IT experts in Microsoft Exchange and SQL Server support, cloud solutions, Cisco support and more.
We consult, design, implement and can support the right solution to meet your business needs.-
Our Clients
We’ve worked with local businesses throughout Nottinghamshire and the East Midlands, from Nottinghamshire County Cricket Club (Trent Bridge) to Phenotypeca, being here to back their business and give them a technical support service they can rely on. From helping people to book their match tickets to comprehensive support contracts keeping their Microsoft Server running seamlessly, we’re there to help East Midlands businesses stay up-and-running 365 days a year.
Bespoke IT consultancy
We don’t believe that one solution works for everyone – we create custom IT solutions for East Midlands businesses to address their specific needs to achieve real results.
Working with many different types of businesses, across the East Midlands, has shown us that no two companies have the same needs, goals, existing infrastructure or require the same IT solutions.
Call us today to find out more.
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Your IT support questions answered
When we work with local Nottingham businesses we often get asked the same questions.
This always depends on a businesses size, infrastructure, current IT technology, what needs to be supported or maintained and what level of cover you want. Do you need email and phone support? Cloud email systems? Cybersecurity monitoring? Server management? Windows desktop support?
Very few of our contracts are the same. This means we’re passionate about getting it right for each of our clients. Give us a ring, tell us what you want, and we’ll design the right package with you. We’re competitive and can sort out a fixed fee to cover exactly what you need – so there’s no surprise bill in the future.
For many Nottingham businesses it’s the best solution possible, and we’re happy to quote you for the best service around.
As soon as we can reach the phone, so immediately, and our Nottingham-based offices are staffed with our full remote IT helpdesk crew from 9-5 (with more support time available if you need it).
Outside of our core 9-5 support hours we can monitor your entire systems and, if you need it, there’s always someone from our East Midlands based IT support team on call 7-days a week, twenty four hours a day.
Obviously, after consulting with your business, we like to get our IT services contract right first time. That doesn’t mean, however, there can’t be some wiggle-room for services and improvements. Businesses have to be adaptable and technology moves pretty fast.
We find it best to have a certain amount of flexibility to cover your emergencies and our ongoing service if needed, but that doesn’t mean there’s any flexibility in what we promise to charge you each month. Be it the contact term or your service, we can be adaptable.
Over ten years of working with local Nottingham businesses has taught us that IT infrastructure and support can greatly impact the way business is done, which means there has to be some flexibility in services and contracts. With not enough contract flexibility, a company can find that making these changes can be awkward and expensive, and no one wants that.
Not a problem. We’re regularly on-site with our Nottingham clients, like Trent Bridge, and we’re happy to be as hands on as you need us to be.
We pride ourselves on our communication with our clients, it’s an important part of our work, and if that means being there when they need us that’s fine by us.
Certainly! Come over for a coffee (or tea, obviously) and we’ll show you what we can do. We’re based out in the county, in the East Midlands town of Normanton on Soar, less than half and hour from Nottingham city centre.
Appointments only (sorry), because we are always busy, but we always have a good selection of biscuits.
An obvious question for any business, but a tricky one. We don’t believe there’s any one single solution for any business. We believe that every client is unique, with unique IT requirements needing a bespoke solution that’s right for them. Trust us, we’re VERY competitive – another upside of being local and based in Nottingham – but it’s difficult for us to say exactly how much our service will cost without a consultation. We guarantee we’re most cost effective than employing a dedicated internal IT department.
