Microsoft SQL Server Support
In addition to our comprehensive, proactive server support contracts, deeserve can also support your Microsoft SQL Servers at the application level, ensuring your critical business systems stay responsive and available.
Our SQL support is a proactive service – comprehensive monitoring is therefore included as standard on all of your SQL instances, allowing us to keep track of every SQL performance metric from database locks to timings of individual queries. Following analysis of trends during normal operation, our engineers can make recommendations and assist with implementing changes.
With our extensive knowledge of SQL Server, our input will make all the difference. Whether it’s a new deployment you’re looking at, or modifications to an existing set up, we can design and implement the right solution for your business. In the case of new deployments or migrations, as partners of Dell and HP, we can also recommend suitable server hardware configured in line with Microsoft Best Practices.
Working with Development Partners
We understand that the applications you work with may be developed either in-house at your company or by an existing partner – a crucial part of our service is integrating our support with their resource. We often work closely with in-house or third-party development teams, to ensure your business gets the best possible service.
In addition to support of the server itself, we cover every aspect of your SQL infrastructure for one, all-inclusive monthly cost. From configuration changes to responding to alerts, from performance recommendations to software update patching, you can be sure your SQL servers are covered by our fast response times and optional 24/7 cover.
Local or Off-Site Servers
Whether the SQL infrastructure is hosted from your offices, or you are looking at hosting them off-site, we can offer a wide range of solutions to suit you. If you would prefer them off-site, deeserve can deploy SQL Server in line with your requirements either on the deeserve Cloud or by deploying physical servers in fully-managed deeserve racks across multiple UK-based data centres (London and Manchester).
Remote & On-site Support
It’s quite simple, our support packages are designed with two goals in mind: Maximum uptime and maximum performance. By offering remote support, we can be on to problems and responding to alerts before they affect your business – and, if on-site response is required, that can be included too.